I help boards and founders find the constraint capping growth, then rebuild the operating model around it.
Growth operator and board advisor, 15+ years across medicolegal, technology, FMCG and travel. I work with service businesses where demand, capacity, people, process and technology need to scale together.
Aggregate across roles. Per-engagement detail held in confidence.
Service businesses where growth has outpaced the model.
Most service businesses don't have a strategy problem. They have an operating model that can't keep up.
- Growth has outpaced the operating model
- Demand exists, but capacity is constrained
- The team is working harder, not scaling
- AI is being discussed, not converted into productivity
- Partnerships exist, but conversion is inconsistent
- Reporting shows activity, not commercial truth
Three ways to work together.
Board & Advisory
For boards, founders and CEOs who need commercial judgement, growth challenge and operating-model insight in the room.
Explore → 02Growth Operating Model Diagnostic
A paid diagnostic that finds the real constraint, maps the economics and sets a 90-day execution plan.
Explore → 03Fractional Growth Leadership
Senior growth leadership for businesses that need it before they hire it permanently.
Explore →AI, partnerships, pricing, reporting and automation are tools inside the model, not separate offers. I also mentor a small number of operators privately. Mentoring →
Commercial judgement, grounded in execution.
- Commercial judgement from someone who has carried the number
- Growth strategy grounded in execution risk, not slideware
- Operating-model insight across people, process, technology and capacity
- Challenge on incentives, reporting and strategic trade-offs
- Practical AI and productivity governance
- A strong sector lens across medicolegal, legal, insurance and service marketplaces
What the engagements look like.
Anonymised by design. The pattern matters more than the logo.
Rebuilt the growth rhythm of a capacity-constrained service business
Shifted the focus from reactive demand capture to owned strategic pillars, so growth stopped depending on heroics.
Made the commercial truth visible
Built visibility across demand, capacity, conversion and fulfilment, so leaders could see the constraint, not just the activity.
Turned strategy into a 90-day plan
Found the binding constraint, modelled the economics, and set an execution plan the team could actually ship.
The sharpest independent read on medicolegal.
Critical insight into the medicolegal industry, growth, operating models, AI and commercial reality. Direct, honest, no bullshit. 1,200 subscribers and 2,000+ reads an issue, every fortnight.
See what matters before others do, and leave everything stronger than you found it.
Building a business, or a board?
If you're a founder, executive or board looking for someone who has done the work, let's talk. Or join Without Prejudice for the thinking, written for operators, not marketers.
Thanks, connect to ConvertKit/Beehiiv in phase 2.